How and When to Communicate with Your Contracting Officer
Not sure when or how to reach out to your Contracting Officer? You’re not alone.
Whether you’re responding to an RFP, requesting clarification, or navigating a contract issue, knowing how to communicate professionally and appropriately can protect your business and build credibility with the government.
This webinar will help small businesses understand the right way to contact a Contracting Officer and the types of communication that apply to different stages of the contracting process. From phone calls and emails to formal letters and shutdown scenarios, you’ll learn practical tips to improve your outreach and avoid common missteps. If you’ve ever hesitated to hit “send,” this session is for you.
Webinar topics include:
- When and why to contact your Contracting Officer (CO)
- Types of communication: phone, email, letters
- How to structure formal correspondence
- Communication best practices during a government shutdown
- Tips for marketing to COs without overstepping
- Understanding Requests for Equitable Adjustment (REA)
- How to document your outreach effectively
Meet your speaker
Mary Jo Juarez
Procurement Specialist,
Norcal APEX Accelerator

Mary Jo Juarez has extensive contracting experience as a former Contracting Officer for the Department of the Navy. In her position as the Deputy for Small Business, Mary Jo discovered her lasting passion of educating and helping small businesses to become successful in obtaining and performing in the government contracting arena. She specializes in working with small businesses to help them understand and work through the maze of regulations and requirements in government contracting. Mary Jo is a “connector “of small businesses, agencies, and prime contractors; helping to establish relationships which benefit all parties. She holds a BA from the Evergreen State College, MBA from City University, and has been working on the Doctorate in Business Education at Argosy University.
Registration Cost: FREE
Location: Virtual (Zoom Webinar)
Event Contact: Norcal APEX Accelerator
P: (707) 267-7561
E: info@apexnorcal.org
This no-cost training event is hosted by

Norcal APEX Accelerator
Northern California APEX Accelerator is a government-funded nonprofit formed to help small businesses find, bid on, and win contracts with federal, state, local, and tribal agencies.